Refund Policy

Subscriptions cover custom build work that begins immediately, so fees are generally non-refundable once your product data is received and work has started.

Before work starts

If you cancel before sending your product list and photos, we refund the full amount less payment gateway charges.

If we fail to deliver

If your microsite is not published within 30 days of receiving complete product data, for reasons on our side, you may choose a full refund.

Renewals

Renewal invoices are raised before term end; simply do not renew if you wish to stop — no cancellation charges, and your data is returned on request.